marv.Inbox

This is a translation. For the original copy, please read the Hebrew Terms of Service.

Terms of Service

Marv.Inbox

Last updated: June 20, 2026

Welcome to "Marv.Inbox", a business software platform for managing multichannel communications, managed and operated by Oshri.Dev, registration number 200573764 (the "Platform" and the "Operator", respectively). The Platform enables the management, documentation, processing, routing, scheduling and monitoring of business conversations, inquiries and messages across different communication channels and through integrations with third-party services, all subject to the terms of service set out below (the "Terms").

For the purposes of these Terms, "Third-Party Services" means any communication channel, infrastructure provider, API (Application Programming Interface), application, system, software, network, service or platform that is not operated by the Operator and on which the Platform relies, with which the Platform integrates, or through which the Platform enables the sending, receiving, management, synchronization, storage, processing, analysis or documentation of messages, conversations, files, data or content.

The Customer is responsible for ensuring that all Authorized Users on its behalf read and comply with these Terms, and any action performed through the Customer account or by an Authorized User will be deemed, for all intents and purposes, to have been performed by or on behalf of the Customer.

These Terms define the relationship between the Operator and anyone acting on its behalf, and any corporation, business or commercial entity that has engaged with the Operator in connection with use of the Platform (the "Customer"), as well as any employee, representative, access holder, contractor or other user acting on behalf of the Customer or with its authorization under the Customer account (the "Authorized Users"). Use of the Platform, opening an account, logging in, accessing the Platform or using the services indicates the Customer's and the Authorized Users' agreement to these Terms. If you are not authorized to bind the Customer or you do not agree to all or part of these Terms, you may not use the Platform or the services.

The Hebrew Terms are drafted in masculine language for convenience only and apply, of course, to women as well. These Terms apply to use of the Platform through any approved access method, including a browser, dedicated application, mobile phone, computer, tablet, API interface or any other digital communication method through which access to the Platform or services is provided.

Platform and Service Description

Marv is a multichannel business communication platform that enables business customers to manage, through a unified interface, conversations, inquiries, inboxes and collaboration across different communication channels, including WhatsApp, Facebook Messenger, and additional channels, systems and services as may be supported from time to time.

The Platform may include, among other things and depending on the subscription plan, user, team and permission management, shared inboxes, inquiry routing, communication history documentation, message scheduling, automation flows, template management, use of Artificial Intelligence (AI) tools, reports, API interfaces and integrations with Third-Party Services.

The Platform services, their scope, components, characteristics, availability and modes of operation may change from time to time, including due to technological, commercial, regulatory or operational changes, including changes arising from Third-Party Services, communication infrastructure, APIs, external providers or changes in the Customer's subscription plan. The Operator may, at any time and at its discretion, remove, suspend, change or discontinue certain services, functions, integrations, channels or components, temporarily or permanently, all in accordance with applicable law. Accordingly, the fact that a service, channel, function or integration was available at any time does not guarantee that it will continue to be available, identical or supported in the future.

The specific features, channel access, usage limits, storage limits, support levels, usage quotas, automation capabilities and AI capabilities available to the Customer depend, among other things, on the subscription plan, order form, service configuration, permissions allocated to the Customer account and the availability of relevant Third-Party Services.

The scope of services, subscription periods, subscription renewals, usage quotas, payment terms, taxes and applicable expenses will be determined in the subscription plan, order form, quote or other commercial document approved by the Operator. Unless expressly agreed otherwise in writing, all amounts paid to the Operator are not subject to setoff, withholding or refund, and the Customer will bear any tax, levy or mandatory payment applicable in connection with the services, other than taxes imposed on the Operator's income. Without derogating from any other remedy, non-payment when due will give the Operator the right to suspend, limit or terminate access to the Platform or any part of it until the full debt is settled.

Use of the Platform

Use of the Platform is subject to creating an account, receiving access permissions, using a supported hardware, software and communication environment, and maintaining an active internet connection. To the extent some services are provided through a dedicated application, their use may also be subject to downloading the application from a relevant app store, version updates, system requirements and use of a compatible device.

The Platform is intended for business customers only, and access to it will be granted to the Customer and its Authorized Users in accordance with the Operator's approval, the subscription plan and the permissions allocated to the Customer account. The Operator may require identifying details, verify permissions, and condition access on completion of an onboarding process, invitation, administrator user setup, security measures and additional details, at its discretion. The Operator may provide the Customer with a username, password, access code, two-step verification method or any other identification and security measure, and the Customer is responsible for ensuring that each Authorized User on its behalf chooses and maintains secure, personal and confidential access methods. Login details and access permissions are personal and may not be transferred to any unauthorized person. The Operator reserves the right to cancel, limit, freeze or change access permissions of a Customer or Authorized User that does not comply with these Terms, applicable law, security instructions or service requirements.

The Customer and Authorized Users may use the Platform, its content and services solely for internal, lawful and authorized business purposes, subject to these Terms, the subscription plan, the order form and all applicable law. The Platform may not be used in any other way unless you have received the Operator's prior written consent, subject to its conditions. The Customer bears full and exclusive responsibility for all use made of the Platform through its account, for acts and omissions of its Authorized Users, and for any result arising from them, including with respect to content, data, permissions, instructions, inquiries or messages sent, received, stored, scheduled or processed through the Platform:

  • You may use the Platform services for internal and lawful business purposes only, and in accordance with the permissions granted to you by the Customer and the Operator;
  • You may not copy, reproduce, modify, disassemble, reverse engineer, distribute, market, translate, publicly display, communicate or make available to the public, process, create derivative works from, sell, lease, sublicense or make any other unauthorized use of any part of the Platform, including the software, code, interfaces, documentation, reports, templates, databases, designs, texts and files, whether by you or through or together with a third party, and you may not allow others to do so, unless expressly permitted in writing by the Operator;
  • You may not make any commercial use of the Platform, its content, interfaces, databases, reports, templates, automations, API, design, service characteristics or any other component, other than the internal business use expressly permitted under these Terms, the subscription plan and the order form;
  • You may not operate or allow the operation of any computer application or other means, including crawlers, robots, scripts, bots or other automated collection tools, to search, scan, copy, mine, retrieve, extract or monitor content, data or components from the Platform, other than authorized and approved use of APIs, webhooks or automation tools provided by the Operator and in accordance with its instructions;
  • You may not embed, display or make the Platform, or a material part of it, available within a frame, wrapper, display layer, white-label environment or other user environment in a manner that creates a misleading impression regarding the identity of the Operator, the source of the service or ownership of rights in it;
  • You may not display, copy, duplicate or use the Platform in any way that changes its design, bypasses its limitations, removes markings, notices, attributions, warnings, logs, security mechanisms or interface components, or creates an impression that it is an independent system not belonging to the Operator;
  • You may not interfere with or infringe any right of another Platform user, including the right to privacy, or collect information about Platform users, including by automated means;
  • You may not link to the Platform from any platform containing pornographic content, content encouraging racism or unlawful discrimination, content that is unlawful, content whose publication is unlawful, or content encouraging activity that is unlawful;
  • You may not provide, share, lend, assign or make available your login authorization details, or any access to the Customer account, to an unauthorized person or any other user, and you may not allow shared use of one user account by multiple people;
  • You may not use APIs, integrations, external channels, webhook connections or automation tools that were not approved by the Operator, or use them in a manner exceeding limits, technical documentation, the subscription plan or any applicable law;
  • You may not perform any act that may harm the reputation of the Operator or anyone on its behalf, the proper operation or security of the Platform, the Third-Party Services integrated with it, the communication infrastructure supporting it, or perform any other act contrary to law, these Terms or the Operator's instructions.
  • You may not use the Platform to send messages, campaigns or content that constitute advertising material, direct mail, spam or any other communication requiring consent, authorization, disclosure, sender identification, an unsubscribe mechanism or compliance with special legal conditions, unless the Customer has verified in advance and on an ongoing basis that all requirements under applicable law and the terms of the relevant channel have been met;
  • To the extent required by law or by the terms of a Third-Party Service, the Customer must identify itself or the relevant sender in its messages, include contact details or a mechanism for unsubscribing, blocking or ceasing receipt of messages, and immediately, fully and in a documented manner handle any unsubscribe, block, refusal or other objection request;
  • The Customer must operate and maintain a reasonable contact channel for receiving inquiries, complaints and requests from recipients, end customers, authorities or channel providers in connection with messages, content or use made through the Platform, and handle them without delay;
  • Without derogating from any other right, if the Operator, a channel provider, a relevant third party or a competent authority notifies the Customer or the Operator that certain content, a message, campaign, automation process, distribution list or use violates law, policy or terms of service, or may expose the Operator or a third party to risk, the Customer will immediately cease it and take any corrective action required;
  • You may not use the Platform under another name, while impersonating another person, while concealing the sender's identity, while providing misleading details or while granting an unauthorized third party access to send messages, manage conversations or perform actions on behalf of the Customer.

Liability, Disclaimer and Allocation of Risk

The Operator makes reasonable efforts to provide the Customer with a proper, stable and quality service. However, subject to applicable law, the Platform, channels, integrations and services are provided on a reasonable-efforts basis only, and the Operator does not undertake or represent that they will operate without interruption, downtime, delays, data loss, errors, duplicates, incorrect delivery, blocking, configuration changes, rejection or filtering of messages, or that they will be available at all times, in every country, on every channel and in every use environment. Without derogating from the generality of the foregoing, the Operator will not be liable for failures arising from or related, directly or indirectly, to internet and communication infrastructure, cloud providers, app stores, operating systems, devices, Third-Party Services, APIs, messaging providers, communication operators, loads, maintenance work, version updates, cyberattacks, unauthorized access, hardware or software failures, or any other factor not under the Operator's reasonable control.

The Customer acknowledges that the Platform, services, integrations, channels, content, data, reports, alerts, automations, message templates and outputs of AI tools, to the extent available, are provided as is and subject to availability (As Is and As Available). The Operator does not represent or undertake that any information, data, classification, documentation, analysis, output, suggestion, wording, translation, summary, forecast, insight or recommendation provided through the Platform will be accurate, complete, reliable, current, error-free or suitable for the Customer's needs, and the Customer is responsible for performing any review, verification, control and professional, business and legal judgment before relying on or using them.

Except as expressly stated otherwise in writing by the Operator, and subject to mandatory legal provisions that cannot be waived, the Operator and anyone on its behalf make no representation, undertaking, warranty or condition, express, implied, statutory or otherwise, in connection with the Platform or services, including any implied warranty of merchantability, fitness for a particular purpose, suitability for the Customer's needs, compatibility, availability, continuity, security, non-infringement, commercial results, data retention, backup, recovery, actual delivery of messages, receipt by recipients, or the Customer's compliance with any legal requirement. The Customer is solely and fully responsible for all use of the Platform, all content, message, file, information, data, distribution list, permission, consent, instruction, automation, integration, configuration or action entered, sent, received, stored, processed or performed through it, and for any result, damage, demand or claim arising from them.

Without derogating from the foregoing, and subject to applicable law, in no event will the Operator, its shareholders, officers, employees, advisors, contractors, suppliers, affiliates or anyone on their behalf be liable for any indirect, consequential, special, punitive or incidental damage, including loss of revenue, loss of profits, loss of customers, loss of goodwill, loss of use, loss of or damage to data, loss of business information, cost of substitute service or solution, or any other damage, even if they were notified of the possibility of its occurrence. If, notwithstanding the foregoing, it is determined by a final judgment that the Operator has any liability to the Customer in connection with the Platform, the services or these Terms, the Operator's cumulative and total liability, on any cause and for all claims in the aggregate, will not exceed the total amount actually paid by the Customer to the Operator for use of the Platform during the 12 months preceding the date on which the first cause giving rise to the alleged liability arose. This limitation will apply whether the cause is contractual, tortious, statutory, based on unjust enrichment or otherwise.

Without derogating from the generality of the foregoing, the Operator will not bear any liability for any act, omission, failure, outage, blocking, refusal, delay, policy change, change to terms of service, denial of authorization, API limitation, cancellation of integration, termination of support, account suspension, deletion of information, message filtering or any other action of any third party, including channel providers, messaging platforms, infrastructure providers, cloud providers, security providers, communication operators, app stores, regulators or competent authorities.

Any AI, automation, analysis or automated drafting capability provided through the Platform is intended for assistance only, does not constitute professional, legal or business advice, and does not replace human judgment. The Customer is solely responsible for reviewing, verifying and approving any content, action, message, classification, result or recommendation before using, sending, relying on or implementing it, and the Operator will not be liable for any error, omission, bias, inaccuracy, inappropriate content or business, legal or operational result arising from use of such capabilities.

The Customer acknowledges and agrees that the provisions of this section, together with the indemnity and disclaimer provisions in these Terms, constitute a fundamental basis of the engagement between the parties, reflect a reasonable and agreed commercial allocation of risk, and that the consideration for the services was determined in reliance on them.

Third-Party Services, External Channels and Links

The Platform relies, in whole or in part, on Third-Party Services, external communication channels, infrastructure providers, APIs, cloud providers, communication operators, applications, systems and software that are not under the Operator's control. Accordingly, their availability, quality, continuity, scope, characteristics, operation and applicable terms of service may change from time to time without the Operator's control, including interface changes, policy changes, technical limitations, rate limits, charges, blocking, freezing, suspensions, access cancellations, verification requirements, content deletion, message filtering or termination of support. The Operator is not responsible for and does not undertake that any channel, integration or Third-Party Service will be available, supported, proper or suitable for the Customer's needs at any time.

Use of Third-Party Services, websites, applications, platforms, accounts, interfaces, links and external communication channels accessible through or integrated with the Platform is subject, in addition to these Terms, to the terms, policies, licenses, instructions and limitations determined by those third parties, and the Customer is responsible for complying with them in full. The Operator will not bear any liability for their content, services, security, availability, legality, accuracy, operation, changes to them or for any damage, loss, cost or expense caused by use of, reliance on, connection to, integration with or engagement with them. Any engagement, purchase, use or undertaking by the Customer with a third party is made at the Customer's sole responsibility.

The Customer is solely responsible for creating, holding and maintaining, at its own expense, any account, license, subscription, authorization, access token, API key, equipment, software, infrastructure or connection required to use Third-Party Services integrated with the Platform. The Customer represents that any connection, integration or linking of an account, channel or Third-Party Service to the Platform is performed by it or with its lawful authorization, and that it holds all authorizations, consents and rights required for that purpose.

Privacy, Information Security and Use of Information

In connection with use of the Platform, the Operator may collect, receive, store, process and use information, account data, Authorized User details, configuration data, usage data, traffic data, technical logs, metadata, system data, correspondence, files and content entered into or passing through the Platform, to the extent required to provide, operate, secure, monitor and maintain the services, provide support, improve the service, prevent fraud and misuse, comply with legal requirements, enforce these Terms and protect the rights of the Operator or third parties.

The Customer is solely responsible for ensuring that the collection, entry, use, retention, sending, receiving, access, processing and transfer of any information, data, content, message or distribution list through the Platform, including personal data of users, end customers, recipients, employees or third parties, is performed in accordance with all applicable law, including privacy protection, information security, direct mailing, communication, confidentiality and applicable consent, authorization and notice rules. The Customer represents that it holds all consents, authorizations, notices and legal bases required for such use, and that it will not use the Platform to process information that it has no lawful right to process or transfer.

The Operator will take reasonable and customary information security measures under the circumstances; however, the Customer acknowledges that no security system is absolutely immune from intrusion, disruption, loss, unauthorized access, error or failure. The Customer is responsible for securing its devices, systems, infrastructure, accounts, login details, backups and implementing appropriate internal security measures, including access controls, permission management, identity verification and retaining copies of information it needs.

The Operator may use subcontractors, cloud infrastructure, hosting centers, security, analytics, monitoring, support or other providers to provide the services, in Israel or outside Israel, subject to applicable law. To the extent required for providing the services, technical support, maintenance, fraud prevention, compliance with legal requirements or protection of the Operator's rights, the Operator may access, process or disclose relevant information to authorized third parties, to the extent required and subject to applicable law.

Breach, Indemnity and Cooperation

Without derogating from any law, the Customer undertakes to defend, indemnify and compensate the Operator, its shareholders, affiliates, managers, employees, advisors, contractors, suppliers, representatives and anyone on its behalf, immediately upon their first demand, for any damage, loss, liability, payment, fine, sanction, expense or cost, including reasonable attorneys' fees and legal expenses, arising from or related, directly or indirectly, to one or more of the following: (a) any use of the Platform, services, channels, integrations or their outputs by the Customer or anyone on its behalf; (b) any act or omission of the Customer or anyone on its behalf; (c) breach of these Terms, the order form, any law, third-party terms or regulatory instructions; (d) any content, message, file, data, distribution list, authorization, consent, marketing authorization, approval or right that the Customer is required to obtain, manage or preserve; (e) any claim, demand or lawsuit by a third party, end user, recipient, customer of the Customer, channel provider, competent authority or any other party, including in connection with privacy, direct mailing, spam, communications, intellectual property, defamation, confidentiality, information security, consumer protection, licensing, regulation or unlawful content; (f) infringement or alleged infringement of third-party rights; or (g) unauthorized, negligent, misleading, abusive or prohibited use of the Platform. The Operator may assume the exclusive defense and control of any such proceeding through counsel of its choice, and the Customer undertakes to cooperate fully, provide information and documents upon request, and not settle, admit or assume any undertaking on behalf of the Operator without its prior written consent.

It is clarified that the disclaimer, limitation of liability, indemnity and risk allocation obligations under these Terms are fundamental provisions that will remain in effect even after suspension, blocking, termination or cancellation of use of the Platform or the engagement between the parties, for any reason.

Intellectual Property and License to Use

All rights of any kind, including intellectual property rights, in the Platform, content, designs, applications, tools, interfaces and other components of it, and in any invention, improvement, innovation, development, discovery, change or creation related to the Platform and constituting subject matter of any intellectual property rights, including patents, copyrights, designs, industrial designs, trade secrets and trademarks, including applications for their registration (together, "Intellectual Property Rights"), are the exclusive property of the Operator. The terms "content" or "contents" mean information of any kind, including but not limited to any document, record, image, photograph, illustration, animation, diagram, character, video, audio file, software, file, computer code, application, format, protocol, database, user interface, and any character, sign, symbol and icon, in any media. Subject to the Customer's compliance with these Terms, the Operator grants the Customer a limited, non-exclusive, non-transferable and non-assignable license to use the Platform and its content solely for the purposes permitted under these Terms. Except for the limited license above, nothing in these Terms grants, conveys or assigns to the Customer any right or license, express or implied, in the Platform, content or Intellectual Property Rights.

Subject to the Operator's rights in the Platform and services, all rights in content, messages, files, data, records, contact lists, templates, instructions, input materials and any other information that the Customer or anyone on its behalf enters, uploads, sends, receives, manages, processes or stores through the Platform ("Customer Content") will remain, as between the parties, owned by the Customer or the rights holders in it. The Customer grants the Operator a worldwide, non-exclusive, royalty-free license, sublicensable to subcontractors on its behalf, to use, host, copy, process, convert, transmit, display, back up, store and make accessible the Customer Content, to the extent required to provide, operate, maintain and secure the services, provide support, prevent fraud, enforce these Terms and comply with legal requirements.

To the extent the Customer or anyone on its behalf provides the Operator with comments, feedback, suggestions, improvement requests, ideas or recommendations of any kind in connection with the Platform or services (the "Feedback"), the Operator may, at its sole discretion, make any use of the Feedback, including copying, changing, processing, adapting, publishing, distributing, commercializing, integrating into the Platform or services, and creating derivative works, without any limitation, without needing additional consent from the Customer or anyone on its behalf, and without any consideration. The Customer hereby irrevocably and without consideration assigns to the Operator all rights, to the extent they exist, in the Feedback or required to make such use, including Intellectual Property Rights to the extent applicable, and waives any claim or demand in connection with them.

Without derogating from the foregoing and subject to applicable law, the Operator may collect, generate, analyze and use technical, operational, analytical, statistical and aggregate information relating to use of the Platform, provided that such information does not personally identify the Customer or a private individual, for the purpose of improving, developing, monitoring and protecting the services, pricing them, analyzing trends and generating business and operational insights.

Changes, Suspension, Blocking and Discontinuation of Service

The Operator may from time to time change the operation of the Platform, in whole or in part, the structure of the Platform, interfaces, appearance and design, scope of services, channels, integrations, capabilities, quotas, features, support levels and availability, and any other aspect connected with the services, including due to technological, operational, commercial, regulatory or security changes or changes made by third parties. Such changes may cause failures, incompatibilities, reduced functionality, a need for adjustments by the Customer or temporary inconvenience, and the Customer will not be entitled to any claim, demand or lawsuit due to them, subject to applicable law.

Without derogating from the foregoing, the Operator may, at any time and at its discretion, suspend, limit, block, cancel or discontinue, temporarily or permanently, provision of the services or any part of them, including access to an account, a specific channel, a specific integration, the API, an automation capability, a specific feature or an integrated Third-Party Service, in whole or in part, including in the event of concern regarding breach of these Terms or any law, requirement of a competent authority, requirement of a relevant third party, security risk, prohibited use, suspected fraud, malfunction, maintenance, termination of support by a third party, policy change or any other circumstance that justifies this in the Operator's opinion.

Upon suspension, blocking, termination or discontinuation of the services, in whole or in part, for any reason, the Operator may cancel or disable access permissions of the Customer and Authorized Users, disconnect integrations, cancel access tokens, discontinue the ability to use external channels and prevent access to information, in whole or in part, and the Customer is responsible for exporting, saving and backing up in advance and on time any information, correspondence, file or data that it wishes to retain, to the extent possible within the Platform. Unless expressly agreed otherwise in writing or required by applicable law, the Operator will not be obligated to retain any information after termination of the engagement, and may delete it after a reasonable period determined at its discretion.

Changes to the Terms

The Operator may, at its sole discretion, change the provisions of these Terms from time to time, in whole or in part. If material changes are made to the Terms, notice will be published on the Platform before the changes enter into effect. Continued use of the Platform after the changes enter into effect will constitute agreement to the updated terms. If you do not agree to the updated terms, you must cease any further use of the Platform. The current version of the Terms will be available on the Platform or through the relevant link in it.

Governing Law and Jurisdiction

The law applicable to use of the Platform and these Terms is Israeli law only. The exclusive jurisdiction over any dispute, claim or proceeding arising from or related to use of the Platform or these Terms will be vested in the competent courts in the Haifa District in Israel.

Miscellaneous

The Operator may assign, transfer or convey its rights or obligations under these Terms, in whole or in part.

If any part of these Terms is determined to be invalid or unenforceable, the terms whose validity is denied or that are unenforceable will be deemed replaced by valid and enforceable terms whose content most closely matches the intent of the original terms, while the remaining Terms will remain in full force and effect.

The relationship between the Operator and the Customer is solely that of an independent service provider and an independent business customer, and each party acts on its own behalf and bears exclusive responsibility for its actions, undertakings and obligations. Nothing in these Terms, use of the Platform, correspondence between the parties, conduct created between them, the making of payments, or any other engagement between the parties - whether written or oral, express or implied - creates a partnership, joint venture, agency, trust, subcontracting, employment, employer-employee relationship, mutual representation, or authorization to bind one party on behalf of the other, unless expressly agreed otherwise in writing and made valid by the signature of both parties. Each party will independently and exclusively bear payment of taxes, national insurance contributions and any other statutory liability applicable to it due to its activity, and the other party will have no responsibility in connection with it.

Failure to exercise, delay in exercising or partial exercise of any right of the Operator under these Terms or under law will not be deemed a waiver of that right, will not prevent its future exercise and will not limit any other right or remedy available to the Operator.

These Terms, together with any order form, subscription plan, quote, commercial document, policy, technical instruction or any other supplementary document applied by the Operator to the services, together constitute the entire agreement between the parties regarding use of the Platform and replace any prior representation, negotiation, understanding, correspondence or agreement, oral or written, on the same matter. In the event of conflict, unless expressly stated otherwise, the provisions of the order form or specific commercial document will prevail first, then the provisions of a policy or dedicated supplementary document, and finally these Terms.

The Operator will not be deemed in breach of these Terms and will not be liable for any delay, disruption, suspension, failure or inability to provide the services, in whole or in part, arising from circumstances outside its reasonable control, including force majeure, war, hostile act, emergency, epidemic, strike, lockout, infrastructure shortage, power outage, cyberattack, system failure, failure of a third-party provider, regulatory change, order of a competent authority or any other event outside its reasonable control.

Any notice, approval, demand or other communication from the Operator to the Customer in connection with the Platform or these Terms, including notices regarding changes, suspension, blocking, security, support or billing, may be delivered by email, through the Platform, through the relevant account or by any other communication method provided by the Customer to the Operator, and will be deemed delivered at the time of sending or publication, as applicable.

Contact

For any matter, question or request regarding the Platform and the services offered through it, you are invited to contact us by phone at +972-559234458 or by email at legal@marvinbox.com. We will make reasonable efforts to respond to any reasonable inquiry within a reasonable time.